We are happy to accept returns/exchanges within 30 days of your order’s delivery date. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, unwashed and in its original packaging.
To start a return, you can contact us at shopnuathletics@gmail.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at shopnuathletics@gmail.com.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we’ve approved your return, please contact us at shopnuathletics@gmail.com.